Apple offers IAP refunds for 'easy' unauthorised purchases by kids

Sends out email directly to customers

Apple offers IAP refunds for 'easy' unauthorised purchases by kids

Apple has pushed out a mass email to US customers today offering potential refunds for in-app purchases made by minors.

The email, which was sent to users who have "made some in-app purchases", notes that customers might be eligible for a refund from Apple if "any of these [purchases] were unauthorised purchases by a minor."

In order to receive the refund, consumers must submit a refund request to Apple and enter "Refund for In-App Purchases made by a minor".

Child's play

Particularly interesting is the fact said email has been sent to some customers without children, and contains a link for iTunes account holders to view their Purchase History - making it likely that Apple chose to send it to users who've made in-app purchases in specific, targeted games.

Apple notes that all unautorised refund requests must be received by 15 April, 2015 (which may or may not be a typo) and that it will contact users by email with updates after they've filed a request.

As one might expect, the email concludes with a link to an updated Apple knowledge base article on understanding and implementing parental control restrictions.

What isn't clear at the moment is what prompted Apple to send this email out past the fact that it's "committed to providing parents and kids with a great experience on the App Store".

US Correspondent

Representing the former colonies, Matt keeps the Pocket Gamer news feed updated when sleepy Europeans are sleeping. As a frustrated journalist, diehard gamer and recovering MMO addict, this is pretty much his dream job.