The Prime Gaming team (part of Amazon Games) delivers free games, a monthly Twitch channel subscription, and more gaming benefits for Amazon Prime customers. We’re building experiences that fundamentally shape and continuously improve the Prime experience for millions of gamers, and every day we learn more about what it is that makes people fall in love with video games.

Our design team at Prime Gaming exists at the intersection of Amazon Prime, Twitch, and Amazon Games. You’ll be driving key features of the our experience on behalf of customers, creating North Star designs for the future of Prime Gaming, and influencing strategic decisions with evidence-based design. This role gives the freedom and ownership of driving your own evidence-based design decisions which will directly impact the our growing global customer base's Prime member experience.

We encourage our teams to push boundaries, challenge each other, and learn new ways to unlock their full potential. We are growing and creating as we go - we want you to join us on this journey!

We are looking for a highly collaborative team player who is excited to work closely with a cross-functional team to create end to end customer flows, interaction design, and prototypes for new and existing experiences. You will utilize a broad set of design skills to take projects all the way from concept to creation. We are looking for Sr. UX designers who are obsessed with customers, innately curious and possess a natural inclination to lead design efforts. You'll work closely with UX Research, but an ability to write and execute your own usability testing is a huge plus.

RESPONSIBILITIES:

• Lead and improve upon our product design process - starting from early research and hypothesis, through defining requirements, creating wireframes of user flows, and testing prototypes on actual users.
• Contribute to the product discovery process and assist in validating core product ideas.
• Effectively translate complex human workflows into simple and intuitive UI, ranging from small feature iterations to larger, complex, blue sky experiences.
• Work closely with PMs, Engineering, TPMs, and QA from ideation through post-launch. Embed themselves in the product and development teams processes to guide strategic decisions, lead early ideation, and smartly break visionary ideas into practical phases that still maintain a high bar of quality
• Partner closely with UX Research to collaborate on research plans and clearly communicate the key research questions we need answers to. Can also independently utilize (or excited to learn) lean user research methods to make quick design decisions when needed. Can include interviews, observation sessions, and remote user tests, and able to synthesizes research findings to stakeholders.
• Adaptable design processes and tool skillset; Our team utilizes Figma, Sketch, InVision, Principle and Confluence to make design happen.
• Collaborate with fellow designers, able to give and receive feedback gracefully, and can act as a mentor to junior and non-senior designers
• Think in design systems as you prioritize building accessible, scalable, and re-usable components for the next generation of our design library
• Experience in the gaming industry and/or passion for gaming is preferable but not a hard requirement

BASIC QUALIFICATIONS:

• 8+ years of UX designer or interaction designer experience
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience in delivering design solutions for projects of large scope and complexity
• BA/BS in HCI, User Experience Design, Front-End Engineering, Computer Science, or similar

PREFERRED QUALIFICATIONS:

• Experience designing customer facing retail products
• Experience defining and maintaining design patterns and UX standards
• Experience with hands-on visual design
• Master's/MA/MS in HCI, User Experience Design, Front-End Engineering, Computer Science, or similar

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