Company Profile
Last Updated:
Nov 17th, 2023
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About
Description
Helpshift takes today’s consumer preferences for communication to heart. Consumers care first and foremost about having their time valued by brands.
Our complete and versatile customer service solution makes us a one-stop-shop for brands to care for their customers more effectively and efficiently, while boosting customer satisfaction and engagement.
Company Coverage
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Profile
Jan 12th, 2023
Speaker Spotlight: Helpshift and Keywords Studios on AI in-game support for happier players
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News
Mar 1st, 2017
How The Walking Dead: Road to Survival developer Scopely approaches customer support
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News
Feb 24th, 2017
Free to attend Mobile Retention and Engagement Gaming Summit kicks off March 1st in San Francisco
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Interview
Jan 9th, 2017
Pocket Gamer Connects London 2017 spotlight: Helpshift on why customer support is essential to successful games
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Top Stories
News
May 28th, 2024
PocketGamer.biz Podcast - ustwo games’ María Sayans on the sustainable strategy behind Monument Valley
Feature
1 hour, 20 minutes ago
Mobile Mavens: The industry wades in on Squad Busters from its “transformative impact” to being “corporate box ticking”
Feature
May 28th, 2024
Hot Five: Disney x Fortnite, Sega’s sonic speed, and a potential Keywords Studios buyout
Events
Unreal Fest Gold Coast 2024 | Australasia | May 29th |
For The Win 2024 | Europe | May 29th |
Indie Craft K-Game Festival 2024 | Europe | May 31st |
Indie Game Fest & Indie Campus 2024 | Europe | May 31st |
Game Access Conference 2024 | Europe | May 31st |
GDCy Fest 2024 | May 31st | |
GameSummit Summer 2024 | Jun 1st | |
Gaymer Pride | North America | Jun 1st |