Interview

NHN Entertainment on dealing with South Korea regulations and topping the mobile charts with a fishing game

Publishing business department director Sang Ho Kim discusses the company's vast operations

NHN Entertainment on dealing with South Korea regulations and topping the mobile charts with a fishing game

As part of our South Korea Special, dedicated to the country's games industry, we're profiling a select few companies from the sector.

Today we have developer and publisher NHN Entertainment. The company hosts the online game portal Hangame that offers titles for both PC and mobile.

In recent times the firm is most recognised for its mobile titles, working on games such as Fish Island and Atelier Online, and nabbing key licences including Jumanji and Kingsman.

Elsewhere NHN has been busy investing $4.5 million into Finnish developer Critical Force Entertainment, working on mobile FPS Critical Ops, while also partnering with media company Rooster Teeth to develop a new mobile game based on animated series RWBY.

This is all on top of its other non-game businesses it has expanded into, including payments and cloud technology.

To get a closer look at what the company's up to and the thinking behind its strategy, we caught up with NHN Bigfoot CEO and NHN Entertainment publishing business department director Sang Ho Kim.

PocketGamer.biz: Could you explain a bit about your company and what it does? And how many people do you employ?

Sang Ho Kim: NHN Entertainment is a top-tier Korean IT company which started its business as a games company called Hangame in 1999.

Through the development of easy-to-play online board games and publishing of online PC games of various genres, Hangame gained a lot of experience and know-how in the games business.

From 2010, it successfully switched over to mobile games to keep up with smartphone era and now Hangame is well-established in Korea as a game brand that services both online PC games and mobile games.

NHN Entertainment has expanded its business portfolio to other fields including online/offline payment (Payco), webtoons (Comico) and cloud services (Toast). But the games business is still the number one priority that comprises more than 50 per cent of the total annual sales.

In NHN Entertainment, we have a total of 4,600 employees, including 800 in our HQ, 2,200 in Korean affiliates and 1,600 employees in overseas branches.

What have been the biggest developments for the company in 2018 so far?

In Korea, Fish Island, developed by NHN Pixelcube (an affiliate game studio), received a lot of attention this year. Fish Island is a fishing-themed rhythm action game with RPG elements.

Fish Island has been a hit in South Korea, despite shunning the popular MMORPG genre for something different

Normally, the Korean mobile games market revolves around large MMORPGs - on average, seven out of the top 10 grossing games are MMORPGs - but Fish Island was exceptional for being a non-mainstream genre that entered top 20 sales chart just after the launch.

This is a meaningful milestone for a fishing-themed casual game in Korea.

In Japan, NHN PlayArt (Japanese branch) launched the RPG called Atelier Online at the beginning of October and it is now in the top 20 grossing in Japan.

In Korea, the government has several regulations on online games, online board game regulations and game closure/refund regulations.
Sang Ho Kim

For the global market, RWBY: Amity Arena, a new strategic duel mobile game based on Rooster Teeth’s popular animated series, RWBY, will be launched on October 25th.

South Korea is a highly competitive games market, how do you stand out?

Unlike other Korean game companies who focus on MMORPGs for high revenue, NHN Entertainment tries to make games spanning various genres.

NHN Pixelcube, one of the affiliates, is a game studio specialised in casual games. It has positioned itself as the leader in puzzle games development, with Friends Pop maintaining number one status in Korea for an extended period, and the ‘LINE Pop' series (LINE Pop, LINE Pop 2, LINE Pop Chocolat) reaching 70 million downloads globally.

What challenges do you face in the South Korean games market right now?

In Korea, the government has several regulations on online games, online board game regulations and game closure/refund regulations.

It is very strict compared to other countries. World Health Organisation's game disorder listing and China's license denial of Korean games are also worrying issues.

It's something that we need to plan around whenever we launch new games.

The NHN Entertainment office

What are the company's goals for the next year?

One of the games with high expectation is Critical Ops: Reloaded, a sequel for Critical Strike which was downloaded more than four million times globally.

NHN Entertainment had invested $4.5 million into Critical Force, the Finnish game developer, and will service Critical Ops: Reloaded in Asia as the publisher.

Could you tell us something unique about your company that people not may know?

NHN Entertainment stands out as one of the most desirable game companies to work for in Korea.

Play Museum, its office building, is a iF Design Award winner in the Discipline of Communication Architecture.

NHN Entertainment is well-known for its positive work environment and company culture, implementing concepts such as the:

  • Cafeteria, which provides four meals a day without cost
  • 40-plus club, which supports employees over 40 years old with a fitness programme. They can work out for up to two hours during lunch, along with a stop-smoking clinic
  • Luxury topnotch resorts and glamping facilities for employees to use, etcetera

Join Steel Media and Jagex Partners to explore the Korean market first hand at G-STAR, the biggest games conference in the region. We're running the finale of the Big Indie Awards, two Big Indie Pitches and a PG Party in association with Persona.ly, Jagex and G-Star, whilst Jagex is launching its Jagex Partner program, looking to connect with developers and publishers in the 'living games' space.

Head of Content

Craig Chapple is a freelance analyst, consultant and writer with specialist knowledge of the games industry. He has previously served as Senior Editor at PocketGamer.biz, as well as holding roles at Sensor Tower, Nintendo and Develop.