Capcom has issued a statement in response to a report we posted detailing the communications between the publisher and Apple regarding in-app purchases in freemium title Smurfs' Village.
Conflicting with our source, Capcom denies the claim that Apple approached it about problems with parents complaining about excessive in-app purchases and requests for refunds.
"We are in frequent communication with Apple, and at no point have they expressed any displeasure to any representatives of Capcom Mobile in regards to our handling of in-app purchases within Smurfs Village," a company representative wrote.
Tweak the process
Our source also identified a discussion within Apple regarding a potential reduction in the length of time your password is stored on the device - a possible solution to minimising unwanted in-app purchases.
Capcom was quick to signal support for such a change.
"While we are unaware of any changes Apple may be planning to their 15 minute password window, we welcome any update that would minimise inadvertent in-app purchases and improve customers experience with our products," it said.
Capcom passed the buck - literally - to Apple when it comes to refunding accidental in-app purchases within Smurfs' Village or any of its other freemium titles though.
"If parents think their child may have purchased in-app content by accident, we recommend that they contact Apple for a refund," the publisher commented.
News
Manning our editorial outpost in America, Tracy comes with years of expertise at mashing a keyboard. When he's not out painting the town red, he jets across the home of the brave, covering press events under the Pocket Gamer banner.
Top Stories
News
29 minutes ago
Q1 2024 saw $2.4 billion in games industry investments, while M&As are up for the first time since 2022
News
2 hours, 50 minutes ago
Apple's AI plans trigger $110 billion stock buyback despite declining sales
Events
GameDev Atlantic 2024 | May 4th | |
LA Games Conference 2024 | North America | May 6th |
Mobidictum Meetup Berlin May 2024 | Europe | May 7th |
Valencia Indie Summit 2024 | Europe | May 16th |
Mobidictum Meetup Tallinn May 2024 | Europe | May 21st |
Israel Mobile Summit 2024 | Middle East | Jun 6th |
WN Conference Istanbul 2024 | Jun 11th | |
DevGAMM Vilnius 2024 | Europe | Jun 14th |