Capcom has issued a statement in response to a report we posted detailing the communications between the publisher and Apple regarding in-app purchases in freemium title Smurfs' Village.
Conflicting with our source, Capcom denies the claim that Apple approached it about problems with parents complaining about excessive in-app purchases and requests for refunds.
"We are in frequent communication with Apple, and at no point have they expressed any displeasure to any representatives of Capcom Mobile in regards to our handling of in-app purchases within Smurfs Village," a company representative wrote.
Tweak the process
Our source also identified a discussion within Apple regarding a potential reduction in the length of time your password is stored on the device - a possible solution to minimising unwanted in-app purchases.
Capcom was quick to signal support for such a change.
"While we are unaware of any changes Apple may be planning to their 15 minute password window, we welcome any update that would minimise inadvertent in-app purchases and improve customers experience with our products," it said.
Capcom passed the buck - literally - to Apple when it comes to refunding accidental in-app purchases within Smurfs' Village or any of its other freemium titles though.
"If parents think their child may have purchased in-app content by accident, we recommend that they contact Apple for a refund," the publisher commented.
News
Manning our editorial outpost in America, Tracy comes with years of expertise at mashing a keyboard. When he's not out painting the town red, he jets across the home of the brave, covering press events under the Pocket Gamer banner.
Top Stories
News
May 31st, 2024
Week in Views - Squad Busters goes global, broken app stores, and Hill Climb Racing gets the LEGO treatment
News
May 31st, 2024
Mobile Movers: All the latest appointments and job moves from around the industry
Events
Indie Game Fest & Indie Campus 2024 | Europe | May 31st |
Indie Craft K-Game Festival 2024 | Europe | May 31st |
BostonFig Online 2024 | Jun 1st | |
GameSummit Summer 2024 | Jun 1st | |
Gotland Game Conference 2024 | Nordic | Jun 3rd |
Games Mental Health Summit 2024 | Europe | Jun 3rd |
Dev Play Conference 2024 | Europe | Jun 3rd |
Tribeca Games Festival 2024 | North America | Jun 5th |