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Amazon begins $70 million refund process over unauthorised IAPs made by children

Amazon begins $70 million refund process over unauthorised IAPs made by children

Amazon has now started offering refunds to customers who have had unauthorised in-app purchases made on their account by their children.

The Federal Trade Commission has stated that there are more than $70 million in purchases made between November 2011 and May 2016 that will be eligible for refund.

All eligible recipients are said to have received an email from Amazon regarding the refunds, though customers who have not received an email can still apply for a refund through the Amazon website.

The deadline for submitting for a refund is May 28th 2018.

Cough it up

Amazon was ordered to begin a refund process back in November 2016, over two years after the FTC had originally accused it of making it too easy to purchase IAPs in their games.

The company had suggested it could offer refunds as gift cards, but this suggestion was swiftly denied. The federal judge residing on the case stated that Amazon would "undoubtedly recapture some of the profits that are at issue".


Editor

Ric is the Editor of PocketGamer.biz, having started out as a Staff Writer on the site back in 2015. He received an honourable mention in both the MCV and Develop 30 Under 30 lists in 2016 and refuses to let anyone forget about it.

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